A dispatcher is specialized training to deal with crises will answer your 9-1-1 call. Be
ready to explain your situation. You will be asked what the person or person's problem is,
what their approximate age is, is the person conscious, and are they breathing? These
questions will take 30-60 seconds. With these questions answered the dispatcher will know
what type of emergency responders to send.
Other questions may be asked depending upon the emergency. After this you may be
asked to stay on the line to assist in CPR or first aid, which the dispatcher will instruct you
through if need be. Listen carefully and do exactly what the dispatcher tells you to do.
If you are using a cell phone the dispatcher will not be able to pick up your address. The
dispatcher will ask questions to try and locate you if you do not know where you are.
When teaching a child to call for emergency always teach the child 9-1-1 never nine eleven
as there is not an eleven button on the phone.
|What to expect when you call 9-1-1